Training and Support Resources

Student Hub Training

Please visit our Accessing Student Hub page for information on initial training requirements to access Student Hub.

Student Hub Support

Do you need some help with Student Hub or would you like our team to come to a meeting with your office? We're here to help! Email shconnect@unm.edu to get in touch. As with student emails, the more detail you can provide, the better we can address your concerns.

Student Hub Training Resources

Availability and Scheduling

Scheduling Flow for Schedule Prospect (Any Office) - last updated 3.2026
Troubleshooting Availability - last updated 3.2026
Create Prospective Account on Behalf of Student - last updated 5.2026
Workshops - Building, Registering, and Hosting - last updated 6.2026

Accessing Information

Calendar Functions: Sharing, View Options - last updated 3.2026
Support & Scheduler All Upcoming Appointments View - last updated 3.2026
Support and Scheduler Appointments Today View - last updated 3.2026

Managers and Supervisors

Onboarding a New Team Member - last updated 4.2026